FAQ

You’re more than welcome to call our office at 206-525-8012 and our remarkable front staff will pass on any necessary information to your health provider on your behalf. We also have a patient portal, Elation Passport, used to communicate with most of our health providers. If you’d like to sign up for an account, just give us a call and we’ll send you an invite to the portal. Please note: Dr. Mischley is not connected with the Patient Passport and prefers communication to go through our front desk.

If you already have a portal account through Elation Passport for one of our health care professionals, you can access your account here: https://www.app.elationpassport.com/passport/login/

Give us a call at 206-525-8012 Monday through Friday between 9:00 am and 5:00 pm PST and we’ll be happy to schedule you for an appointment that works well for you. 

If you have a health provider you’re interested in working with or even if you need a little help finding the right provider for you, our amazing front desk staff is ready to help you find the clinician to meet your needs.

ISome of our providers offer online scheduling for current patients. Of you are not a current patient or have not been seen by one of our providers in the past three years, please call us at 206-525-8012 to make an appointment over the phone.

Current patients of Drs. McCarty, Dodge, Farahnik, Evans and Kelly Morrow can schedule thier follow up appointments here: https://seattleintegrativemedicine.com/contact/

The providers at Seattle Integrative Medicine are contracted with various insurance companies and as a courtesy will bill them on your behalf when possible. 

These companies include but are not limited to Premera, Regence, Lifewise, First Choice, Cigna, and Aetna. Insurance companies our providers are not contracted with include: Medicare, Medicaid, Apple Care, Molina, and Cooperative Care. If your insurance company is or is not listed above, this doesn’t necessarily imply coverage or lack thereof.

With so much changing in the insurance world, we recommend understanding your insurance coverage before coming in to see the doctor. Our staff does not verify an individual patient’s insurance coverage prior to appointments.

1) Find a provider who may meet your individual health needs best by visiting our provider’s page.

2) Call your insurance company using the number on the back of your insurance card and ask if that particular physician is covered on your plan. Our providers are contracted individually with insurance companies, so using their name is important. If asked to confirm a service address, our address is:

2111 N. Northgate Way STE. 221

Seattle, WA 98133 **

OR

2) Log onto your insurance company’s website. After you enter your ID number and password, look for a “Find a provider” or “Search for a doctor” search bar. Enter in the doctor’s name you plan on meeting with. If they show up as covered on your plan, and the service address is listed as: 2111 N. Northgate Way Suite 221, Seattle, WA 98133**, you should have all the proof you need.

Again, our providers are contracted individually with insurance companies, so using their name and not Seattle Integrative Medicine is an important step.

Please be aware that even if your health provider is contracted with an insurance company, it does not guarantee coverage or payment for all services. Contacting your insurance company to inquire about coverage either via phone or online will help you understand your individual coverage best. 

** We moved to our current Northgate location in 2019, so some insurance companies may still not have our updated address. If this is the case, the previous address was 5322 Roosevelt Way NE, Seattle WA 98105 **

Some of our providers at Seattle Integrative Medicine may offer a discounted cash rate for services when insurance does not apply. These discounts are offered when the visit is paid for the same day the service is provided. Please inquire when making an appointment regarding this discounted rate.

For more information about each physician’s discount cash rates, please give us a call at 206-525-8012 Monday through Friday from 9:00 am to 5:00 pm PST and we’ll help you with estimated costs and discounted rates for the healthcare provider of your choice.

Yes! Our healthcare providers offer video visits via medically secure Zoom. When scheduling your appointment, just let us know you’d like a telemedicine visit and a secure link will be sent your way so you and your provider can connect.

Yes! With the exception of Wellness Exams, in-person appointments are offered on a case to case basis with the discretion of the health provider. 

Free parking is offered at our building at Meridian Northgate on both the upper and lower level of the garage. Entrances for parking can be found on the south side of N Northgate Way as well as the West side of Meridian Ave N. The lower level is marked reserved but rest assured, it’s reserved for you.

Usually not. Fortunately though, since these are physician recommended and prescribed therapies they are eligible for payments using Health Savings Account (HSA) and Flexible Spending Accounts (FSA). We also take payment for supplements in debit and credit card, check or cash.